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Centurion Consulting Group

Centurion Consulting Group is looking for an AWS Connect Developer for a long-term federal contract

Key Required Skills

  • AWS Connect Administration, AWS Connect Developer Experience, Working knowledge of WebRTC & SIP, AWS Connect Testing

Position Description

  • Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes
  • Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
  • Support and enhance existing processes based on new requirements or upgrades
  • Facilitate requirements gathering, review and document requirements
  • Design and develop solutions within the ServiceNow environment
  • Bachelor’s Degree in Computer Science. Mathematics, Engineering, or a related field
  • 7 years of experience working with large enterprise framework
  • 7 years of hands-on experience working with AWS Cloud platform
  • 3 years of hands-on experience working with Amazon Connect Contact Center Service
  • 3 years of experience using Node.js, Python or Java for development
  • 3 years of experience in designing call routing & messaging
  • 2 years of experience testing AWS Connect call flows and integrations

Factors to Help You Shine (Required Skills):

These skills will help you succeed in this position:

  • Solid AWS Cloud experience
  • AWS Connect Developer experience, specifically with Call Flows, Lex, Lambda
  • Management Information development with AWS data services
  • Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat
  • Experience with process flow documentation creation.
  • Strong interpersonal, verbal, and written communication skills.

How to Stand Out from the Crowd (Desired Skills)

Showcase your knowledge of modern development through the following experience or skills:

  • Adept at working independently, but also in a team environment
  • Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
  • Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
  • Prior Federal government experience
  • Self-starter, highly motivated individual who adapts to a dynamic work environment
  • Strong attention to detail with an ability to operate effectively across multiple priorities
  • Experience building custom Contact Control Panel


  • Typically requires BS degree and 8 years of prior relevant experience or Masters with 6 years of prior relevant experience.
  • Must be able to obtain a Public Trust

Clearance: Ability to Obtain a Public Trust
US Citizenship or Authorization to work in US required
Travel: < 10% (CONUS)
Centurion Consulting Group, LLC is an Equal Opportunity Employer EOE M/F/D/V
No third parties or subcontractors

REF: JOB-4403