AWS Connect Developer and Tester

Centurion Consulting Group is looking for an AWS Connect Developer for a long-term federal contract

Key Required Skills

• AWS Connect Administration, AWS Connect Developer Experience, Working knowledge of WebRTC & SIP, AWS Connect Testing

Position Description

• Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes
• Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
• Support and enhance existing processes based on new requirements or upgrades
• Facilitate requirements gathering, review and document requirements
• Design and develop solutions within the ServiceNow environment
• Bachelor’s Degree in Computer Science. Mathematics, Engineering, or a related field
• 7 years of experience working with large enterprise framework
• 7 years of hands-on experience working with AWS Cloud platform
• 3 years of hands-on experience working with Amazon Connect Contact Center Service
• 3 years of experience using Node.js, Python or Java for development
• 3 years of experience in designing call routing & messaging
• 2 years of experience testing AWS Connect call flows and integrations

Factors to Help You Shine (Required Skills):

These skills will help you succeed in this position:

• Solid AWS Cloud experience
• AWS Connect Developer experience, specifically with Call Flows, Lex, Lambda
• Management Information development with AWS data services
• Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat
• Experience with process flow documentation creation.
• Strong interpersonal, verbal, and written communication skills.

How to Stand Out from the Crowd (Desired Skills)

Showcase your knowledge of modern development through the following experience or skills:

• Adept at working independently, but also in a team environment
• Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
• Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
• Prior Federal government experience
• Self-starter, highly motivated individual who adapts to a dynamic work environment
• Strong attention to detail with an ability to operate effectively across multiple priorities
• Experience building custom Contact Control Panel

Education

• Typically requires BS degree and 8 years of prior relevant experience or Masters with 6 years of prior relevant experience.
• Must be able to obtain a Public Trust

REF: JOB-4403