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Centurion Consulting Group

We are looking to hire a Desktop Support Engineer in Columbus, OH

Job Description:

Provide focused, timely and appropriate response to customer requests.  This person will perform desktop support, provision/deprovision, and desktop imaging support to internal customers based in the Columbus, OH.  The desktop engineer will be tasked with meeting or exceeding weekly target refresh/new hire requests as well as application support.  The candidate will provide both hands on and remote support which require exceptional communication skills and professionalism.  Ideal candidate will have a working knowledge of Windows 10 and Apple OS as well as functional knowledge of IT Service Desk best practices related to incident/request management.

Must haves:

  • Customer Service experience
  • Ability to backup applications, browser favorites, documents, and various computer software
  • Setup end users’ logins
  • Install and maintain hardware and software
  • Install, test, and deploy new client software applications
  • Provide troubleshooting assistance to end users
  • Provide maintenance and support for printers and various other devices
  • Troubleshoot software issues
  • Perform other related duties as assigned

Nice to haves:

  • Experience with Ivanti provisioning
  • Dell hardware experience
  • ITIL Certification

Position Details:

Clearance: N/A 

US Citizenship or Authorization to work in US required 

Travel: < 10% (CONUS)  

Centurion Consulting Group, LLC is an Equal Opportunity Employer EOE M/F/D/V 

No third parties or subcontractors 

REF: JOB-4112