IT

Process Lead

Centurion Consulting Group

Process Lead Germantown, MD

The Process Lead will support operations for the National Nuclear Security Administration (NNSA) Office of the Chief Information Officer (OCIO). As a Leader in the organization, the successful candidate will be expected to collaborate and coordinate with a geographically distributed team while working independently to design, test, and implement IT management and implementation process models and industry best practices to accelerate digital modernization across the enterprise. The process lead will work closely with the performance management lead to ensure all activities across the program follow documented industry standard best practices, facilitate meeting or exceeding all performance objectives, and incorporate continuous improvement and innovation.

  • The successful candidate will perform due diligence and knowledge transfer of incumbent/customer personnel to identify near-term improvements to management and engineering processes
  • Evaluates processes, tools, and technology capabilities to identify opportunities for continual innovation and improvement
  • Leads the identification, management, and adoption of technical innovations and the innovation process
  • Assesses engineering artifacts and develops models of systems using industry leading tool suites and innovation process techniques
  • Works closely with operations and cybersecurity teams to enhance scalability, increase productivity, and accelerate delivery speed of IT services using industry standards including Lean Six Sigma methods
  • Tailors and Optimizes IT management methodologies, processes, and tools to accelerate innovation throughput using measurable systems engineering modeling techniques
  • Provides technical advice and guidance to senior managers regarding the creation and implementation of new methods and techniques
  • Attend Technical Exchange Meetings (TEMs) with industry leading engineers across multiple disciplines
  • Documents potential Continual Innovation and Improvement (CI2) opportunities to include identifying mission benefits, cost savings, productivity gains, staff reductions, etc.

Basic Qualifications:

  • US Citizenship
  • DoD TS, DOE Q clearance or the ability to obtain one within 3 months of award
  • Bachelor’s degree in a cyber related discipline and 8+ years of prior relevant work experience within IT/Cybersecurity
  • Experienced with the implementation and operation of ITSM processes aligned with ITIL IV
  • Understanding of key ITSM processes including Incident Management, Problem Management, and Continual Service Improvement
  • DoD 8570 IAT or IAM Level III certification
  • Excellent communication skills with all levels of stakeholders
  • Knowledge and familiarity with the fundamental of agile project management
  • Manage multiple assignments, changing priorities, and work independently with little oversight.
  • Experience with cybersecurity metrics, inspection metrics, and enterprise risk management measures via dashboard for situational awareness
  • Experience maintaining Improvement Plans which consists of approve mitigations; participates in self-assessments and surveys; implement and track corrective action plans for all reportable findings.

Preferred Qualifications:

  • ITIL IV Certification
  • Lean Six Sigma green belt or higher certification
  • DOE and/or NNSA site experience strongly preferred
  • 3+ years experience with one or more industry leading automation and SOAR tools/platform
  • Knowledge of DOE and/or NNSA security policies and procedures
  • Experience working in both Classified and Unclassified operations
  • Experience working within Managed Service environments
  • Knowledge of and/or experience with SD 205.1
  • Travel up to 10%

Position Details:

Clearance: Current and Active TS

US Citizenship is required

Travel: < 10% (CONUS)

Centurion Consulting Group, LLC is an Equal Opportunity Employer EOE M/F/D/V

No third parties or subcontractors

Tagged as: Process Lead