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Centurion Consulting Group

Centurion Consulting Group is looking for an AWS Developer (Connect) for a long-term federal contract.

Key Required Skills

AWS Cloud Architect and Administration, AWS Connect Architect and Developer Experience, Working knowledge of WebRTC & SIP


Position Description

  • Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes.
  • Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications.
  • Support and enhance existing processes based on new requirements or upgrades.
  • Facilitate requirements gathering, review and document requirements.
  • Design and develop solutions within the ServiceNow environment.

Detailed Skills Requirements

Foundation for Success (Basic Qualifications):

This experience is the foundation a candidate needs to be successful in this position:

  • Bachelor’s Degree in Computer Science, Mathematics, Engineering, or a related field
  • 7 years of experience working with large enterprise framework
  • 7 years of hands-on experience working with AWS Cloud platform
  • 3 years of hands-on experience working with Amazon Connect
  • 3 years of experience using Node.js, Python or Java for development
  • 3 years of experience in designing call routing & messaging
  • Excellent interpersonal and communication skills

Factors to Help You Shine (Required Skills):

These skills will help you succeed in this position:

  • Solid AWS Cloud and AWS Connect Developer experience.
  • Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat
  • Experience with process flow documentation creation.
  • Strong verbal and written communication skills.

How to Stand Out from the Crowd (Desired Skills)

Showcase your knowledge of modern development through the following experience or skills:

  • Adept at working independently, but also in a team environment.
  • Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment.
  • Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems.
  • Prior Federal government experience
  • Self-starter, highly motivated individual who adapts to a dynamic work environment.
  • Strong attention to detail with an ability to operate effectively across multiple priorities.
  • Experience building custom Contact Control Panel

Education

  • Bachelor’s degree in computer science, Mathematics, Engineering, or a related field with 7+ years of experience
  • Must be able to obtain a Public Trust
Position Details: 
Clearance: Ability to Obtain a Public Trust
US Citizenship or Authorization to work in US required.
Travel: < 10% (CONUS)
Centurion Consulting Group, LLC is an Equal Opportunity Employer EOE M/F/D/V
No third parties or subcontractors

REF: JOB-4574